Why should I use an outsourced contact center service?
At Convergence, our customer service team is brimming with experts trained in catering to all kinds of business needs.
Clients get a better, more professional experience. And business owners gain peace of mind that clients are being looked after, giving you more time to focus on other priorities. But, don’t just take our word for it!
How we handle inbound and manage outbound calls
We smooth out your workday wrinkles and create exceptional experiences for your customers
How we integrate the most cutting-edge CRM technology into business
How we convert conversations into sales
Convergence provides the best outbound solutions to improve your business by not only providing agent personnel but also a place and network system as well as database utilization according to your company’s needs for more effective business processes.
Convergence was founded in 2016 as PT. Konvergensi Mitra Solusi. We provide comprehensive Business Process Outsourcing (BPO) service operations in Indonesia.