No More Unhappy Customers.

Turn Them Into Life-Long Advocates

We integrate digital solutions with professional human resources, creating a powerfull customer experiences that sets you apart from the competitors

Penanggulangan Tepat Convergence.id terhadap Covid-19

Pada masa pandemi Covid-19 ini pemerintah selalu menghimbau masyarakat untuk mematuhi protokol kesehatan sewaktu diluar rumah dengan memakai masker, mencuci tangan dan menjaga jarak. Hal ini dilakukan sebagai langkah pencegahan Virus Corona atau Covid-19.

 

How Can We Help Your Business Prosper

 

Inbound Call Center

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Outbound Call Center

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Searching People

People Management

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Call Center System

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Why You Should Choose Convergence Over Others?

Secure & Reliable Solution

To ensure the confidentiality of our Client’s data, We use dedicated server and also hold ISO 270001:2013, an accreditation for information security and management system.

Scalable Digital Solution

We offer customized solution for our clients, depending on your budgets and needs. Furthermore, We can also provide a scalable solution for companies of any size.

High-Tech Site & Infrastructure

To promote better performances, We are also supported by 2-layers back up on utilities, internet and electricity.

March 29, 2021

Mahalnya Membangun Departemen Call Center Sendiri

Mahal dan Rumitnya Membangun Departemen Call Center Sendiri Mahal dan rumitnya membangun departemen call center sendiri membutuhkan biaya yang besar…

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Call Center
February 8, 2021

Memaksimalkan Customer Service dengan WhatsApp API

Memaksimalkan Customer Service dengan WhatsApp CRM WhatsApp merupakan salah satu aplikasi yang paling populer dan banyak digunakan di seluruh dunia.…

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February 5, 2021

Layani Customer dengan Remote Customer Service

Melayani Customer dengan Remote Customer Service Setiap perusahaan memiliki customer service agent untuk menjawab berbagai kebutuhan oleh customer. Customer Service…

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