Our professional agents have strong communication skills, attentiveness, and the ability to quickly grasp your product concepts.
Our agents have extensive experience to convey the right message for different types of customers
Convergence provides the best outbound solutions to improve your business.
We help you building a robust call center system to boost up your team’s productivity and agility
We have 2 different office sites in 2 different cities that we make DRC & DRP.
Convergence also offers a flexible service to support the Work From Home scheme with our Remote Agent Solution.
Insightful article about Call Center, Customer Service, Telemarketing and People Development
learn how Convergence.id can help produce result like this to your business
information that we gather on or through the Service, how we use and disclose such information, and the steps we take to protect such information.
Most consumers believe that calling a business is the most effective method of communication for a quick response. Our inbound call center can help your business answer incoming sales calls professionally.
Inbound Call Center is an agent that receives incoming calls from customers or prospective customers of your company, whether in the form of complaints, inquiries about products or services, or other requests with fast response and good handling, and can also make sales or cross selling to customers.
Our professional agents have strong communication skills, attentiveness, and the ability to quickly grasp your product concepts. We provide comprehensive Inbound Call Center services to support your internal team in handling numerous customer calls.
Convergence.id provides the best inbound solutions to improve your business by not only providing agent personnel but also a place and network system according to your company’s needs for more effective business processes, good customer relations, and increased sales.