Inbound Call Center

Most consumers believe that calling a business is the most effective method of communication for a quick response. Our inbound call center can help your business answer incoming sales calls professionally.

Inbound Call Center is an agent that receives incoming calls from customers or prospective customers of your company, whether in the form of complaints, inquiries about products or services, or other requests with fast response and good handling, and can also make sales or cross selling to customers.

Our professional agents have strong communication skills, attentiveness, and the ability to quickly grasp your product concepts. We provide comprehensive Inbound Call Center services to support your internal team in handling numerous customer calls.

Convergence.id provides the best inbound solutions to improve your business by not only providing agent personnel but also a place and network system according to your company’s needs for more effective business processes, good customer relations, and increased sales.

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