No More Unhappy Customers.

Turn Them Into Life-Long Advocates

We integrate digital solutions with professional human resources, creating a powerfull customer experiences that sets you apart from the competitors

Penanggulangan Tepat Convergence.id terhadap Covid-19

Pada masa pandemi Covid-19 ini pemerintah selalu menghimbau masyarakat untuk mematuhi protokol kesehatan sewaktu diluar rumah dengan memakai masker, mencuci tangan dan menjaga jarak. Hal ini dilakukan sebagai langkah pencegahan Virus Corona atau Covid-19.

 

How Can We Help Your Business Prosper

 

Inbound Call Center

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Outbound Call Center

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Searching People

People Management

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Call Center System

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Why You Should Choose Convergence Over Others?

Secure & Reliable Solution

To ensure the confidentiality of our Client’s data, We use dedicated server and also hold ISO 270001:2013, an accreditation for information security and management system.

Scalable Digital Solution

We offer customized solution for our clients, depending on your budgets and needs. Furthermore, We can also provide a scalable solution for companies of any size.

High-Tech Site & Infrastructure

To promote better performances, We are also supported by 2-layers back up on utilities, internet and electricity.

Sexual Harassment
June 11, 2021

[Convergence] Sexual Harassment Policy

[Convergence] Sexual Harassment Policy Convergence is committed to providing a safe environment for all its employees free from discrimination on…

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Telemarketing
May 24, 2021

Tugas dan Tanggung Jawab Sebagai Telemarketing

Dunia pemasaran atau marketing saat ini sangat begitu luas apalagi jika berkaitan dengan dunia digital atau online. Begitu luasnya dunia…

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May 24, 2021

Strategi Menjadi Agent Call Center yang Berkualitas

Call Center merupakan suatu sistem informasi terpusat yang berfungsi menerima dan mengirim sejumlah besar permintaan melalui telepon. Agent Call Center…

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