• Service
    Inbound Call Center

    Our professional agents have strong communication skills, attentiveness, and the ability to quickly grasp your product concepts.

    People Management

    Our agents have extensive experience to convey the right message for different types of customers

    Outbound Call Center

    Convergence provides the best outbound solutions to improve your business.

    Call Center System

    We help you building a robust call center system to boost up your team’s productivity and agility

    Disaster Recovery Center

    We have 2 different office sites in 2 different cities that we make DRC & DRP.

    Remote Agent

    Convergence also offers a flexible service to support the Work From Home scheme with our Remote Agent Solution.

  • Insights
    Blog

    Insightful article about Call Center, Customer Service, Telemarketing and People Development

    Case Study

    learn how Convergence.id can help produce result like this to your business

    Our Privacy Policy

    information that we gather on or through the Service, how we use and disclose such information, and the steps we take to protect such information.

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drc

Disaster Recovery Center

One of the most crucial business operations is to maintain service levels. In order to always have access to your data and maintain seamless business operations, you must prepare an adequate backup plan by prepare a disaster recovery plan to handle any issue that may arise with your business operations, just as you plan sales and seasonal promotions

Convergence have DISASTER RECOVERY CENTER as a Service.

We have 2 different office sites in 2 different cities that we make DRC & DRP. In Yogyakarta we made it a Disaster Recovery Center (DRC) & in Jakarta we made it a Disaster Recovery Plan (DRP). To ensure your operations running with less disruptions, you may split the operations to our  Yogyakarta & Jakarta sites.

Ensure your business continuity by running in no time

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